Product Requirement Document (PRD)
Last updated
Last updated
https://creativecommons.org/licenses/by/4.0/
Background
Design
This document describes the need and scope of a dashboard for executing digital health campaigns, explaining the product’s features, specifications, purpose, and functionalities. It also provides a descriptive view of the dashboard portal along with the specification of each element, and the analytics data involved in it.
When the country-level/province-level/district-level/administrative- level of the user login to the HCM admin account as assigned, they can navigate to the following sections:
Dashboard
User management
Complaints
We will also discuss and focus on the ‘dashboard’ service that has been provided to all the admin-level users as per their roles and hierarchy in the system
When the user logins to the admin page, he/she will be able to see a dashboard card, which will list all the campaigns that are currently running and that they have been assigned to.
This is the national-level dashboard view for the country head, for a specific campaign. This dashboard displays the overall data of a campaign running in various provinces with a drill-down behaviour so that the supervisor can also view the data for a specific province/district when required.
The country-level dashboard is viewed by the country head only, The process of navigating to the country-level dashboard is shown below:
This is the campaign-level dashboard for the province. Here, the user can view the overall performance and the status of the campaign which is running at the province/state level. A user can also drill-down to the boundary levels.
Country Head: After navigating from the national dashboard and selecting a province/state, the country head can view this page, with aggregated data from all districts.
Province-Level (state-level) Head: There can be different province-level heads who may be managing different provinces in the country. They will arrive at this page after clicking on the respective campaign type on the landing page. After logging into the admin panel, the province-head will only see the campaigns listed in the dashboard box at the landing page, which they have been assigned. When they select the campaign by its name, they directly land on the overview page of the campaign dashboard, that is, they will not see the national-level dashboard page.
District Head: A province has multiple districts, therefore, there are multiple district heads who might be assigned and managing a single district. The district head will have access to the dashboard data for the district that they have been assigned to, and view the aggregated data just for their district.
For the selected campaign, the “Registration & Delivery” section majorly focuses on the data collected by the field-level workers. It shows the status of the campaign at a ground level, in each district and administrative post of the province.
District head: A province has multiple districts, and hence, there are multiple district heads who might be assigned to and managing a single district. The district head will have access to the dashboard data for the specific district that they have been assigned to, and will view the data just for their district.
Country head/National-level user: After navigating from the national dashboard and selecting a province, the country head can view the province-level dashboard with all the collective data of different district and administrative blocks.
Province-level head : There can be different province level heads who may be managing different provinces in the country. Therefore, the province-level manager will have accesst to the dashboard of the province which he/she has been assigned to and managing.
For the selected campaign running for a province, the ‘Complaints’ section shows the data about the complaints that have been generated by the FLWs, supervisors, and warehouse managers at any point of time in the process of an ongoing campaign.
Country head: After navigating from the national dashboard and selecting a province, the country head can view the province-level dashboard with all the collective data of different district and administrative blocks.
Province-level head: There can be different province-level heads who may be managing different provinces in the country. Therefore, the province-level manager will have access to the dashboard of the province which he/she has been assigned to and managing.
District head: A province has multiple districts, and therefore, there are multiple district heads who might be assigned to and managing a single province. The district head will have access to the dashboard data for the specific district that they have been assigned to, and will view the data just for their district.
For the selected campaign, the ‘Inventory’ section majorly focuses on the data of how the inventory movement is managed within the warehouses, or is being managed within the internal team.
Country head/National-level user: After navigating from the national dashboard and selecting a province, the country head can view the province-level dashboard for the selected campaign with all the collective data of different districts and administrative blocks.
Province-level head: There can be different province-level heads who may be managing different provinces in the country. Therefore, the province level manager will have access to the dashboard of the province which he/she has been assigned to and is managing.
District head: A province has multiple districts, and therefore, there are multiple district heads who might be assigned and managing a single district. The district head will have access to the dashboard data for the specific district that they have been assigned to, and will view the data just for his/her district.
This is the campaign-level dashboard for a province/district. The user can view the overall analytics of the activities that the supervisor performs. This supervision dashboard does not have any of the drill-down approaches available for any of the graphs.
Country head: After navigating from the national dashboard and selecting a campaign for the province, the country head can view the province-level dashboard with all the collective data of different district and administrative blocks.
Province-level head: There can be different province-level heads who may be managing different provinces in the country. Therefore, the province-level manager will have an excess of the dashboard of the province to which he/she has been assigned to, and managing. After logging into the admin panel, at the landing page, the province head will only see the campaigns listed in the dashboard box which they have been assigned to. When they select the campaign by its name, they directly land on the overview page of the campaign dashboard, that is, they will not see the national-level dashboard page.
District head: A province has multiple districts, and therefore, there are multiple district heads who might be assigned and managing a single district. The district head will have access to the dashboard data for the district that they have been assigned, and will view the data just for their district.
User type
Role description
Navigation
Description
Country
The country-level user is the super admin who can view the performance and manage the campaign running.
Login < Dashboard < Select the Campaign < View National Level dashboard data
The country-level admin user will be able to see the national-level dashboard, which will display the data of all the campaigns running countrywide with respect to all the provinces and districts. They can drill down the dashboard to view the details of the campaigns in each province.
Province
The province-level admin user can view the performance of the ongoing campaign for their province.
Login < Dashboard < Select the Campaign < View Campaign dashboard data
The province-level admin user views the campaign dashboard, which has the data aggregated across all the districts where the campaign is going on.
District Officer
There can be various districts under a province. Therefore, a district-level officer has the responsibility of managing the campaign running for their allotted district.
Login < Dashboard < Select the Campaign < View Campaign dashboard data for the allotted district
The district-level admin officer views the campaign dashboard. This campaign-level dashboard has the data of the specific district that they have been allotted.
Supervisor
Role-based admins are the users who manage the campaigns running in a specific administrative block to which they have been assigned to.
Do not have access to the dashboard, They only use the mobile application that has been provided to them.
As the supervisor warehouse manager does not have dashboard access, they only use the mobile application that has been provided to them where the application has the option to view the report of all the FLW's working under them and monitor their performance.
Locality
(FLW)
Field-level workers are the ground-level workers who distribute the campaign inventory to the citizens, thereby fulfilling the campaign's requirements and making the campaign successful.
Do not have access to the dashboard. They only used the mobile application that has been provided to them.
The field-level workers have a registration and delivery mobile application that have been provided to them, where in the ‘report’ section they can view the analytics of their performance only.
Indicator/ visualisation
Drill-down
Description
Actions a user can take
Homepage
After logging in, the admin lands on the home screen where he/she can view the cards for:
Dashboard
User management
Complaints
In the ‘Dashboard’ card, the user can view the list of all the different campaigns that are running with respect to the users’ account. They can also access the about, FAQ, and calculation pages related to the dashboard from here
Can view the HCM landing page.
View the dashboard card with the list of campaigns in which the user is involved.
Click on the “Campaign Name” to view the specific campaign-related data in the dashboard.
User type
Role description
Country head
The country head can only view the national level–dashboard which will show the status of the campaign running in various provinces of the country. The country head has a provision to drilldown the campaign performance for specific provinces and districts.
Super admin LOGIN
Country head logs in to his/her account
The user Lands on the HCM “HOMEPAGE”.
After successful logging in, the user lands on the homepage where they can view a card named ‘Dashboard’. This card lists all the campaigns that are running in the country.
SELECT THE CAMPAIGN from the list of ongoing campaigns available.
From the list of the campaigns, the country head selects the campaign name for which he/she wants to view the dashboard.
Indicator/ visualisation
Drill-down
Description
Actions a user can take
Alternative
Household: Households visited today
-
This indicator shows the number of households that were visited by all the frontline workers (FLWs) across all the provinces for today for the selected campaign type.
View only
This also shows the additional percententage (%) increase or decrease in the households that were visited from the previous day.
Household: Total households visited
-
This indicator shows the number of the households that were visited by all the FLWs across all the provinces till today since the start of the campaign for the selected campaign type.
View only
-
Population covered:
Population covered today
This indicator shows the total population covered by the FLWs across all the provinces for today for the selected campaign type.
View only
This also shows the additional percentage (%) increase or decrease in the households visited from the previous day.
Population covered:
Total population covered
-
This indicator shows the total population covered by all (FLWs across all the provinces till today since the start of the campaign for the selected campaign type.
View only
-
Bed nets distributed:
Bed nets distributed today
-
This indicator shows the total bed nets distributed by all FLWs across all the provinces for today for the selected campaign type.
View only
This also shows the additional percentage (%) increase or decrease in the households visited from the previous day.
Bed nets distributed
Total bed nets distributed
-
This indicator shows the total bed nets distributed by all the FLWs across all the provinces till today since the start of the campaign for the selected campaign type.
View only
-
Household coverage (%)
The country-level head (user) can click on any of the provinces of the country, to drilldown to a province-level map and view the household coverage percentage at the district-level for that selected province.
The user will be able to view the percentage of the households that have been covered till the latest date as per the micro-plan targets set in each province.
View the percentage of households covered in every province.
Hover on any province to view the province name and percentage.
Hover on the title to view the definition.
Click on any province to view the district-level-wise household coverage data.
Close the district filter to go back to the province-level view.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
If the country level head hovers over a province, they can see the percentage change in the coverage for that province/district with respect to the previous day as tooltip.
Population coverage (percentage)
The country-level head can click on any of the provinces of the country to drilldown to the province-level map and view the population coverage percentage at the district-level for that selected province.
The country head will be able to view the percentage of population that has been covered till the latest date as per the micro-plan targets set in each province.
View the percentage of population covered in every province.
Hover on any province to view the province name and percentage.
Hover on the title to view the definition.
Click on any province to view the district-level-wise population coverage data.
Close the district filter to go back to the province-level view.
Download the card as PDF/JPG
Share the card in email/Whatsapp as PDF/JPG.
If the country level head hovers over a province, they can see the percentage change in the coverage for that province/district with respect to the previous day as tooltip.
Coverage by province
This view lists all the provinces where the campaign took place or is currently going on.It highlights a few of the data points about the campaign.The user can click on the “View dashboard” button, which will redirect him/her to the specific province-level dashboard of the campaign.
In the tabular form, the list of the provinces where the campaign has performed or is ongoing, will list the data points of “Total households visited today”/“Total Household visited cumulative”/ “Household Coverage”/ “Population Coverage”.
It also has a “View Dashboard” button which navigates the user to a specific province-level dashboard.
View the list of provinces where the campaign was performed or is going on.
Click on “View dashboard”.
Search for a specific province name.
-
User Type
Role Description
Navigation
Description
Country head
The country-level user is the super admin who can view the performance and manage all the campaigns running at all the levels.
Login < select a campaign dashboard < select a province < view dashboard < Overview
After viewing the list of provinces where the selected campaign is running in the national dashboard, the country head clicks on “view dashboard” to view the province-level dashboard for the campaign.
Province head
The province-level admin user can view the performance of the campaign ongoing for his province.
There can be multiple provinces allotted to the province head admin users, under the country head.
Login < select a campaign from dashboard card < Overview
The province-level head will only be able to view the data of provinces that they have been assigned to.
District officer
The district-level user can view the performance of the campaign ongoing for their assigned district.
Login < select a campaign from dashboard card < Overview
The district officer will only be able to view the aggregated data of the district they have been assigned to.
Indicator/ visualisation
Drill-down?
Description
Actions user can take
Alternative
Data Sync
Total users created
-
This will show the total number of users (FLWs), who are assigned for duty within that province/district for the selected date range.
View the data sync rate for the assigned/selected province/district.
Hover on the indicators to see the definitions.
Hover on the title to view the definition.
Data Sync
Total users synced at least once
-
This is the count of the total number of FLWs who have synced the data at least once in a day.
(Multiple syncs from the same device not considered in a day).
View the data sync rate for the assigned/selected province/district.
Hover on the indicators to see the definitions
Hover on the title to view the definition.
At every start of the day, this value is “0”.
As the field counts the unique syncs from different users, multiple syncs from the same device is not taken into consideration.
Data Sync
Sync rate
-
This is the percentage of the total FLWs who have synced their device at least once for the selected date range.
View the data sync rate for the assigned/selected province/district.
Hover on the indicators to see the definitions.
Hover on the title to view the definition.
Households
Household visited
-
This field shows the count of households visited for the particular day or a date range as selected.
View the households visited.
Hover on the title to view the definition.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
Users can change the date range filter from the top, as required, based on which the household visited data gets changed.
Households
Household targeted
-
This field shows the count of household targets to be completed for a particular day or a date range as selected.
View the households targeted.
Hover on the title to view the definition.
Download the card as PDF/JPG
Share the card in email/Whatsapp as PDF/JPG.
National-level role: Micro plan data for the household targeted at a province level.
Province-level role: Micro-plan data for the household targeted at a province level.
District-level role: Micro-plan data for the household targeted at a district level
Households
Total household visited
-
This field shows the total count of the households that have been visited in the province/ district till yet (From the starting day of the campaign).
View the cumulative households visited.
Hover on the title to view the definition.
Download the card as PDF/JPG
Share the card in email/Whatsapp as PDF/JPG.
National-level role: Count of the households visited for the selected province.
Province-level role: Count of the households visited for the assigned province.
District-level role: Count of the households visited for this assigned district.
This also shows the additional percentage increase or decrease in the households being visited from the previous day.
Households Households coverage
-
This is the percentage of household coverage achieved against the micro-plan target set from the campaign start date (Cumulative data).
View the household coverage.
Hover on the title to view the definition..
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
National-level role: Household target at the province level.
Province-level role: Household target at the province level.
District-level role: Household target set at the district level.
Population covered
Population covered
-
This field shows the total population that has been covered for the selected day or the date range.
View the population covered.
Hover on the title to view the definition.
Download the card as PDF/JPG
Share the card in email/Whatsapp as PDF/JPG.
Users can change the date range filter from the top, as required, based on which the population covered data gets changed.
Population covered
Total population covered
-
This field shows the tota population that has been covered from the start of the campaign.
View the cumulative population covered.
Hover on the title to view the definition.
Download the card as PDF/JPG
Share the card in email/Whatsapp as PDF/JPG.
National-level role: At the selected province level.
Province-level role: At the assigned province level.
District-level role: At the respective distric assigned.
This also shows the additional percentage increase or decrease in the populatio that have been covered compared to the previous day.
Population covered
Population targeted
-
This field shows the total population that needs to be covered for a particular day or a selected date range as per the micro plan set.
View the population targeted.
Hover on the title to view the definition.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
National-level role: Population targeted as per the microplan set for the province.
Province-level role: Population targeted as per the microplan set for the assigned province.
District-level role: Population to be targeted as per the microplan set for the district.
This also shows the additional percentage increase or decrease in the population that have been covered compared to the previous day.
Population covered
Population covered against micro plan
-
This is the percentage of citizens’ coverage achieved against the microplan target set from the campaign start date (Cumulative data).
View the population coverage.
Hover on the title to view the definition.
Download the card as PDF/JPG
Share the card in email/Whatsapp as PDF/JPG.
National-level role: population coverage achieved as per the microplan set at the province level.
Province-level role: Population coverage achieved as per the microplan set at the province level.
District-level role: Population coverage achieved as per the microplan set at the district level.
Bed nets distributed
Bed nets distributed
-
This field shows the total number of bed nets that have been delivered for a particular day (today) or a selected date range.
View the bed nets distributed.
Hover on the title to view the definition.
Download the card as PDF/JPG
Share the card in email/Whatsapp as PDF/JPG.
Bed nets distributed
Total nets distributed
-
This field shows the total count of bed nets that have been delivered to households from the starting date of the campaign.
View the cumulative bed nets distributed.
Hover on the title to view the definition.
Download the card as PDF/JPG
Share the card in email/Whatsapp as PDF/JPG.
National-level role: Bed nets distributed for the selected province.
Province-level role: Bed nets distributed for the assigned province.
District-level role: Bed nets distributed for the assigned district.
This also shows the additional information of percentage increase or decrease for the bed nets that were distributed to the households from the previous day.
Bed nets distributed
Bed nets targeted
-
This field shows the total number of bed nets that have been targeted for distribution as per the micro-plan set for the day or the selected date range.
View the bed nets targeted.
Hover on the title to view the definition.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
National-level role: The bed nets targeted for distribution as per the micro-plan for the province.
Province-level role: The bed nets targeted for distribution as per the micro-plan for the province.
District-level role: The bed nets targeted for distribution as per the micro-plan for the district.
Bed nets distributed
Bed Nets Coverage
-
This field shows the total percentage of bed nets distribution coverage achieved against the micro-plan target.
View the bed nets distribution coverage.
Hover on the title to view the definition.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
National-level role: Bed nets distribution coverage achieved against the micro-plan target for the selected province
Province-level role: Bed nets distribution coverage achieved against micro-plan target for the assigned province
District-level role: Bed nets distribution coverage achieved against the micro-plan targets for the assigned district.
This also shows the additional information of percentage increase or decrease for the bed nets that were distributed to the households against the micro-plan compared to the previous day.
Bed Nets not delivered
-
This shows the total number of households where the intervention was not delivered due to any particular reasons (not limited) such as:
Rejected by the beneficiary.
House was closed.
Beneficiary relocated.
View the households where delivery did not happen.
Drill-down chart.
Hover on the title to view the definition.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
At the centre of the pie-chart, the count of total households where the intervention has not been delivered.
The data points/ categorisation of the reason for the intervention not delivered are as per the options configuration done at the MDMS for the application.
Complaints
-
The complaint card shows the data visualisation in the form of a pie-chart of the statuses of all complaints registered for the selected date range or a day. These statuses are: :
Open
Resolved
Rejected
View the complaints generated.
Drill-down the chart.
Hover on the title to view the definition.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
At the centre of the pie-chart, it displays the sum of the total number of complaints that have been created.
Household coverage ranking
-
The user will be able to view a bar-graph for the data of the total percentage of households covered as per the micro-plan at the assigned user boundary level where the interventions have been delivered.
The district/ administrative post bars in the graph are arranged in a descending order (highest - lowest) so that the user can compare the campaign coverage across the different boundaries.
View the households’ coverage ranking.
Drill-down the chart.
Hover on the title to view the definition.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
National-level role: All the districts within the selected province will be displayed in the bar chart.
Province-level role: All the districts within the selected province will be displayed in the bar chart.
District-level role: All the administrative posts within the selected districts will be displayed in the bar chart.
The user can hover over the bar of any district, which will show the percentage value of the households that have been covered till yet.
Number Of Days To Last Inventory
National/ Country head: This type of user can drill down the chart, from: District < Administrative Post < Locality < Village
Province Head: This type of user can drill down the chart, from: District < Administrative Post < Locality < Village
District head: This type of user can drill down the chart from: Administrative Post < Locality < Village
The user can view the bar graph, which will indicate to the user that in each boundary, how many days can the existing stock across all warehouses within those boundaries be sufficient for the campaign
The bar graph shows the ‘boundary’ data at the x-axis as assigned and the “Number of days” in the y-axis.
There can be multiple warehouses in each boundary, so the collective data of the stock is compared to the current daily consumption and then the prediction is depicted in the graph.
View the number of days to the last inventory bar chart.
Drill-down the chart.
Hover on the title to view the definition.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
The user can hover on the bar column in the graph, which will show data in the tooltip for the count of how many days the inventory can last for the selected boundary bar.
Overall Checklists Completion Rate
-
This is a bar graph chart that shows the percentage of supervisors who have filled all assigned checklists for the selected date range or a day.
View the checklists completion ratein the bar chart.
Drill-down the chart.
Hover on the title to view the definition.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
National-level role: This shows the district data on the x-axis.
Province-level role: This shows the district data on the x-axis.
District-level role: This shows the Administrative post data in the x-axis.
User Type
Role Description
Navigation
Description
Country head/ Nation-level user
The country-level admin user is the super admin who can view the performance of all the campaigns running at all the levels.
Login < select a campaign type from dashboard card < coverage by province < select a province < Overview page < navigate to Registration & Delivery page
After viewing the “Coverage by province” section in the national dashboard, the user clicks on “view dashboard” to view the province-level dashboard for the campaign.
Province head
The province-level admin user can view the performance of the campaign ongoing for their assigned province only.
There can be multiple province-level admin users allotted for different provinces under the country head.
Login < select a campaign from dashboard card < Overview page < navigate to Registration & Delivery page
At the province level, the head will only be able to view the dashboard of the assigned provinces that they have been assigned to.
District Head
There are multiple district heads under every province who are managing their assigned administrative post area.
Login < Select the campaign from the dashboard card < Overview page < navigate to the Registration & Delivery page
As the district-level head, they will be only viewing the data in the dashboard for their specific assigned district.
Indicator/ Visualisation
Drill-down
Description
Actions user can take
Alternative
Households visited
National/ country head: This type of user can drill down the chart, from: District < Administrative Post < Locality < Village
Province Head: This type of user can drill down the chart, from: District < Administrative Post < Locality < Village
District Head: This type of user can drill down the chart, from: Administrative Post < Locality < Village
Note: The drill-down will take place for the respective boundary when the user clicks on the boundary data bar on the graph.
The user will be able to view a bar-graph for the data of the total number of households where the interventions have been covered (visited and delivered plus visited but not delivered) by the FLW as per the selected day or a date range.
Users can toggle the graph data between the count (actual number) and percentage against the micro-plan targets.
Hover on the title to view the definition.
Drill-down the charts.
Close the filter to go back to the previous view.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
The user can hover over the column of any district/ administrative post/locality/ village, which will show the data value.
Population covered
National/ Country head: This type of user can drill down the chart, from: District < Administrative Post < Locality < Village
Province Head: This type of user can drill down the chart, from: District < Administrative Post < Locality < Village
District Head: This type of user can drill down the chart, from: Administrative Post < Locality < Village
Note: The drill-down will take place for the respective boundary when the user clicks on the boundary data bar on the graph.
Here the user will be able to view the bar graph for the data count of the total population that has been covered (visited and delivered plus visited but not delivered) for the intervention delivery by the FLWs for the selected day or the date range.
The user can toggle and view the population covered data in two different formats:
Percentage
Count
Hover on the title to view the definition.
Drill-down the charts.
Close the filter to go back to the previous view.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
The user can hover over the column of any district/ administrative post/locality/ village, which will show the data value.
Bed nets distributed
National/ Country head: This type of user can drill down the chart, from: District < Administrative Post < Locality < Village
Province Head: This type of user can drill down the chart, from: District < Administrative Post < Locality < Village
District Head: This type of user can drill down the chart, from: Administrative Post < Locality < Village
Note: The drill-down will take place for the respective boundary when the user clicks on the boundary data bar on the graph.
In this bar graph, the user will be able to view the data of the total bed nets that have been delivered by the FLWs to the households for the selected day or the date range.
The user can toggle and view the data of Bed Nets Distributed to the households in two different format:
Percentage
Count
Hover on the title to view the definition.
Drill-down the charts.
Close the filter to go back to the previous view.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
The user can hover over the column of any district/ administrative post/locality/ village, which will show the data value.
Bed nets not delivered
National/ Country head: This type of user can drill down the chart, from: District < Administrative Post < Locality < Village
Province Head: This type of user can drill down the chart, from: District < Administrative Post < Locality < Village
District Head: This type of user can drill down the chart, from: Administrative Post < Locality < Village
Note: The drill-down will take place for the respective boundary when the user clicks on the boundary data bar on the graph.
Here the user will be able to view the bar graph, for the data count of “Number of households” where the intervention (such as bed nets) delivery have not taken place due to a particular reason as per the selected day or a date range.
Hover on the title to view the definition.
Drill-down the charts.
Close the filter to go back to the previous view.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
The user can hover over the column of any district/ administrative post/locality/ village, which will show the data value.
Target achievement
Households
National/ Country head: The user will be able to view the country-level map, which can be drilled-down to the province-level and then further to the district-level.
Province Head: The user will be able to view the assigned province-level map, and can further drill down to the district-level map.
District head: The user will be able to view the district map assigned only.
The current geo map is in the form of a heat map, which shows the “percent of targets that have been achieved” by the FLW’s as per the micro-plan set for the boundary data.
The Geo map has a RED-AMBER-GREEN color code which helps in depicting the performance of the targets achieved.
Hover on the title to view the definition.
Drill-down the charts.
Close the filter to go back to the previous view
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
For the “Target achieved” map, the user can toggle between the:
Household
Population
Bed nets
Target achievement
Population
National/ Country head: The user will be able to view the country-level map, which can be drilled-down to the province-level and then further to the district level.
Province head: The user will be able to view the assigned province-level map, and can further drill-down to the district-level map.
District head: The user will be able to view the district map assigned only.
The current geo map is in the form of a heat map which shows the “percent of population that has been covered” (i.e. Intervention delivered) as per the set micro-plan target.
The geo map has a RED-AMBER-GREEN color code which helps in depicting the performance of the target achieved.
Hover on the title to view the definition.
Drill-down the charts.
Close the filter to go back to the previous view.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
For the “Target achieved” map, the user can toggle between the:
Household
Population
Bed nets
Target achievement
Bednets
National/ country head: The user will be able to view the country-level map, which can be drilled-down to the province level and then further to the district level.
Province head: The user will be able to view the assigned province-level map, and can further drill-down to the district-level map.
District head: The user will be able to view the district map assigned only.
The current geo map is in the form of a heat map which shows the “percent of Bednets” that has been distributed to the households as per the micro-plan for the selected boundary data from the start date of the campaign.
Hover on the title to view the definition.
Drill-down the charts.
Close the filter to go back to the previous view.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
For the “Target achieved” map, the user can toggle between the:
Household
Population
Bed nets
Planned vs actual campaign progress
This is a line chart comparison of the campaign’s daily plan target versus the actual daily progress.
Household: This will be a line chart that shows the campaign progression for households delivery planned against the actual.
Population: This will be a line chart that shows the campaign progression for population covered planned against the actual.
Bed nets: This will be a line chart that shows the campaign progression for bed nets distributed that is planned against the actual.
The X-axis shows that ‘date’ from when the campaign started till the campaign end date, whereas the Y-axis shows the coverage count.
The campaigns target date marked in the chart makes it easy for the user to predict by which date the campaign will meet its target.
Hover on the title to view the definition.
Drill-down the charts.
Close the filter to go back to the previous view.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
For the planned versus actual progress of the campaign, the user can also navigate to:
Household
Population
Bed nets
Summary report
Boundary
This tabular chart shows the data according to the boundary.
Clicking on each boundary will drill-down to the next level of the boundary, and so forth.
This is the complete report of the campaign which will be drilled-down from the district to the village-level.
National/ Country head: Will see the report data starting from the district and further can drill-down to the village-level
Province Level: Will see the report data starting from the district and further can drill down to the village-level.
District: Will see the report data starting from the administrative post and further can drill down to the locality and then to the village-level.
The boundary tabular Report have following KPI data:
Target achieved (% of household): Percentage of household coverage achieved against the micro-plan targets.
Target achieved (% of population): Percentage of population coverage achieved against the micro-plan targets.
Target achieved (% of bednets distributed): Percentage of bed nets distribution coverage achieved against the micro-plan targets.
Households visited: The total number of households visited for the selected date range.
Population covered: This is the total population covered as per the selected date range.
Bednet distributed: This is the total number of bed nets distributed as per the selected date range.
Not delivered (Closed): This is the total number of households where the FLW went to deliver the bed nets but the household was ‘closed’. Therefore, the intervention was not delivered.
Not delivered (Refused): This is the total number of households where the FLW went to deliver the bed nets, but the household ‘refused’ the intervention. Therefore, the intervention was not delivered.
Hover on the title to view the definition.
Drill-down the charts.
Close the filter to go back to the previous view.
Download the card as Excel.
Sort columns.
Search boundary.
For the summary report of the campaign, the user can view the data as per:
District (boundaries)
Date (Day)
Summary report
Day
-
This is a tabular chart that shows the summary data for each day of the campaign.
The date tabular report have following KPI data:
Target achieved (% of household): Percentage of household coverage achieved against the micro-plan targets for a particular date.
Target achieved (% of Population): Percentage of population coverage achieved against the micro-plan targets for a particular date.
Target achieved (% of bednets distributed): Percentage of bed nets distribution coverage achieved against the micro-plan targets for a particular date.
Households visited: The total number of households visited for the selected date range for a particular date.
Population covered: This is the total population covered as per the selected date range for a particular date.
Bed net distributed: This is the total number of bed nets distributed as per the selected date range for a particular date.
Not delivered (Closed): This is the total number of households where the FLW went to deliver the bed nets but the household was ‘closed’. Therefore, the intervention was not delivered for a particular date.
Not delivered (Refused): This is the total number of households where the FLW went to deliver the bed nets but the household ‘Refused’. The intervention, therefore the intervention, was not delivered for a particular date.
Hover on the title to view the definition.
Drill-down the charts.
Close the filter to go back to the previous view.
Download the card as Excel.
Sort columns.
Search day.
For the summary report of the campaign, the user can view the data as per:
District (boundaries)
Date (Day)
User Type
Role Description
Navigation
Description
Country head
The country-level user is the super admin who can view the performance and manage all the campaigns running at all the levels.
Login < select a campaign type from dashboard card < coverage by province in National Dashboard < select a province < “view dashboard” < Overview page< navigate to Complaints
After viewing the coverage by province in the national dashboard, the user clicks on “view dashboard” to view the province-level dashboard for the campaign.
Province head
The province-level admin user can view the performance of the campaign ongoing for his/her assigned province.
There can be multiple province-level admin users allotted for different provinces under the country head.
Login < select a campaign from dashboard card < Overview page < navigate to Complaints
The province-level head will only be able to view the dashboard of the provinces that they have been assigned for.
District Head
There are multiple district heads under every province who are managing their assigned district area in the province.
Login < Select the campaign from the dashboard card < Overview page < navigate to complaints
The district-level head will only be able to view the data in the dashboard for the district specifically assigned to him/her.
Indicator/ Visualisation
Drill-down
Description
Actions user can take
Alternative
Complaints By Boundary
National/ Country head: Will see the bar graph with the district and can further drill down Administrative Post < Locality < Village
Province Level: Will see the bar graph with the district and can further drill down Administrative Post < Locality < Village.
District: Will see the bar graph with the administrative post and can further drill down to Locality < Village
This is a bar Chart that shows the total complaint data for the selected day or the date range. On the X-axis, the user can view the boundary data, and on the Y-axis, he/she can view the count of complaints.
Hover on the title to view the definition.
Drill-down the charts.
Close the filter to go back to the previous view.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
The user can also hover over any of the bar columns which will show the specific data in the tool-tip format.
Complaints By Type
-
This is a pie chart view which shows the percentage of the different category types of complaints that have been created by the warehouse manager, supervisor, and the FLW.
All the users will see the complaint data as per their allotted boundary-level.
Hover on the title to view the definition.
Drill-down the charts.
Close the filter to go back to the previous view.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
This category type of complaint is already added in the system. Therefore, when the supervisor or FLW wants to launch a complaint, they need to select the complaint type.
Complaints by status
National/ Country head: Will see the bar graph with the district and can further drill down to the Administrative Post < Locality < Village
Province-level: Will see the bar graph with the district and can further drill down to the Administrative Post < Locality < Village.
District: Will see the bar graph with the administrative post and can further drill down to the Locality < Village
This is a stacked bar chart that shows the split data of complaints by their status across different boundaries for the selected date or date range.
The status of the complaints are:
Resolved
Open
Dropped
The user can toggle and view the data of complaints by their status in two different formats:
Percentage
Count
Hover on the title to view the definition.
Drill-down the charts.
Close the filter to go back to the previous view.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
Users can hover at any of the stacks of the bar to view the complaint status data for any of the required boundaries.
Complaint By Type & Boundary
National/ Country head: Will see the bar graph with the district and can further drill down to the Administrative Post < Locality < Village
Province-level: Will see the bar graph with the district and can further drill down Administrative Post < Locality < Village.
District: Will see the bar graph with the Administrative Post and can further drill down to the Locality < Village
This is a stacked bar chart that shows the split data of complaints by their type across different boundaries for the selected date or date range.
The user can toggle and view the data of complaints by their type in 2 different formats:
Percentage
Count
Hover on the title to view the definition.
Drill-down the charts.
Close the filter to go back to the previous view.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
Users can hover at any of the stacks of the bar to view the complaint type data for any of the required boundaries.
Boundary-wise share of complaints
National/ Country head: Will see the bar graph with the district and can further drill down Administrative Post < Locality < Village
Province-level: Will see the bar graph with the district and can further drill down to the Administrative Post < Locality < Village
District: Will see the bar graph with the administrative post and can further drill down to the Locality < Village
This is a bar chart which shows the total complaints for each sub-boundary as a percentage of the total complaints generated within the assigned/selected provicne/district.
Hover on the title to view the definition.
Drill-down the charts.
Close the filter to go back to the previous view.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
Users can hover at any of the bars of the bar chart to view the percentage for the complaints for that boundary in the tool-tip message format.
Average complaint resolution time (Hrs)
National / Country head: Will see the bar graph with the district and can further drill down to the Administrative Post < Locality < Village
Province Level: Will see the bar graph with the district and can further drill down Administrative Post < Locality < Village.
District: Will see the bar graph with the administrative post and can further drill down to the Locality < Village
The bar graph shows the information: In each boundary, what is the average time required for the resolution of all the complaints generated for a day or a date range selected.
In the graph, the X-axis shows the boundary data, whereas the Y-axis shows the number of hours.
Hover on the title to view the definition.
Drill-down the charts.
Close the filter to go back to the previous view.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
The user can also hover over any of the bar columns in the bar chart which will show the selected boundary data (hrs) in the tool-tip format.
Summary report (Total complaints)
Boundary
Country head: Will see the report with the district and can further drill down to the Administrative Post < Locality < Village
Province-level: Will see the report with the district and can further drill down to the Administrative Post < Locality < Village
District: Will see the report with the administrative post and can further drill down to the Locality < Village
This is the complete statistical report of the complaints that have been generated by the supervisor, warehouse manager and the FLWs in the campaign across the specific boundaries as per the selected day or date range.
The fields that the summary report focus on:
Boundary name: This is the district/AP/ locality/village name as per the user role assigned.
Register: This is the count of the total complaints that have been created in the system for the respective boundary irrespective of their status for the day or the selected date range.
Resolved: This is the count of the total complaints that have the status marked as ‘resolved’ in the system for the respective boundary for the day or the selected date range.
Dropped by Supervisor: This is the count of the total complaints that have the status marked as ‘rejected’ in the system for the respective boundary for the day or the date range.
Open: This is the count of the total complaints that have the status marked as open in the system for the respective boundary for the day or the date range (All the complaints which are not ‘Resolved’ or ‘Rejected’ are treated as ‘Open’).
Hover on the title to view the definition.
Drill-down the charts.
Close the filter to go back to the previous view.
Download the card as Excel.
Sort columns.
Search boundary.
For the summary report of the total complaints, the user can toggle the report between:
Boundaries
Day
Summary teport (Total complaints)
Day
-
This is the complete statistical report of the complaints that have been launched by the supervisor, warehouse manager, and the FLWs in the campaign, at each day/date.
The fields that the summary report focus on:
Date: This is the field where the user will see the dates.
Register: This is the count of the total complaints that have been created in the system on a specific date irrespective of their status and boundary.
Resolved: This is the count of the total complaints that have the status marked as ‘resolved’ in the system till the specific date, irrespective of the boundaries.
Dropped by supervisor: This is the count of the total complaints that have the status marked as ‘rejected’ in the system till the specific date, irrespective of the boundaries.
Open: This is the count of the total complaints that have status marked as ‘open’ in the system till the specific date, irrespective of the boundary
(All the complaints which are not ‘Resolved’ or ‘Rejected’ are treated as ‘Open’).
Hover on the title to view the definition.
Drill-down the charts.
Close the filter to go back to the previous view.
Download the card as Excel.
Sort columns.
Search day.
For the summary report of the total complaints, the user can toggle the report between:
Boundaries
Day
The toggle for the day has the data report with the dates. Therefore, the date range filter does not have any effect on the data.
Summary Report (Open complaints)
Country head: Will see the report with the district boundary and can further drill down to the Administrative Post < Locality < Village
Province-level: Will see the report with the district boundary and can further drill down to the Administrative Post < Locality < Village
District: Will see the report with the administrative post and can further drill down to the Locality < Village
This is the summary report which only focuses on the data of the ‘OPEN’ complaints in the campaign.
The summary report of the open complaints can be viewed as per the boundary level.
The fields that the summary report for the open complaints focus on:
Boundary name: This lists the name of the boundaries as per the user assigned role, and users can also see the status of ‘open complaints’.
Open since <6 hrs: This is the count of complaints which are open from the last 6 hours, and yet pending for any further action till today.
Open since >=6 hrs & <12 hrs: These are the counts of complaints which are open for more than or equal to 6 hours but less than 12 hours, and yet pending for any further action.
Open since >=12 hrs & <24 hrs: These are the counts of complaints which are open for more than or equal to 12 hours but less than 24 hours, and yet pending for any further action.
Open since >=24 hrs & <48 hrs: These are the counts of complaints which are open for more than or equal to 24 hours but less than 48 hours, and yet pending for any further action.
Open since >=48 hrs: These are the counts of complaints which are open from more than or equal to 48 hours, and yet pending for any further action.
Hover on the title to view the definition.
Drill-down the charts.
Close the filter to go back to the previous view.
Download the card as Excel.
Sort columns.
Search boundary.
Open complaints are the total number of complaints with any status apart from ‘Resolved’ or ‘Rejected’.
User type
Role description
Navigation
Description
Country head/ Nation-level
The country-level admin user is the super admin who can view the performance of all the campaigns running at all the levels.
Login < select a campaign type from dashboard card < coverage by province < select a province < view dashboard < Overview < navigate to inventory management
After viewing the “Coverage by province” section in the national dashboard, the user clicks on “view dashboard” to view the province-level dashboard for the campaign.
Province head
The province-level admin user can view the performance of the campaign ongoing for his/her assigned province only. There can be multiple province-level admin users allotted for different provinces under the country head.
Login < select a campaign from dashboard card < Overview < navigate to inventory management
The province level head will only be able to view the dashboard of the assigned provinces that they have been assigned to.
District head
There are multiple district heads under every province who are managing their assigned administrative post area.
Login < Select the campaign from the dashboard card < Overview < navigate to inventory management
The district-level head will only view the data in the dashboard for their specific assigned administrative post.
Indicator / Visualisation
Drill-down?
Description
Actions user can take
Alternative
Number of days to last inventory
National/ Country head: This type of user can drill down the chart, from: District < Administrative Post < Locality < Village
Province head: This type of user can drill down the chart, from: District < Administrative Post < Locality < Village
District gead: This type of user can drill down the chart, from: Administrative Post < Locality < Village
Here the user can view the bar graph, which will indicate to the user that in each boundary, how many days can the existing stock across all warehouses within those boundaries will be sufficient for the campaign
The bar graph shows the ‘boundary’ data at the x-axis as assigned and the “number of days” in the y-axis.
There can be multiple warehouses in each boundary, so the collective data of the stock is compared to the current daily consumption and then the prediction is depicted in the graph.
Hover on the title to view the definition.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
The user can hover on the bar column in the graph, which will show a data in tooltip for the count of how many days the inventory can last for the selected boundary bar.
Stock in-hand
National/ Country head: This type of user can drill down the chart, from: District < Administrative Post < Locality < Village
Province head: This type of user can drill down the chart, from: District < Administrative Post < Locality < Village
District head: This type of user can drill down the chart, from: Administrative Post < Locality < Village
The user is able to view the side-by-side bar graph which indicate the user, about the current “availability of stock”, as of today (i.e. what is the stock in hand) at the boundary and compare it against what is the “required stock” to complete the campaign as per the micro-plan set for the boundary.
Hover on the title to view the definition.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
The user can hover on the bar column in the graph which will show a data in tool-tip for the count of stock (Available/ Required) for the selected boundary bar.
Summary report
This tabular chart shows the data according to the boundary.
There will be no drill-downs for this sumamry report.
National/ Country head: Will see the report data starting from the district and can drill-down to the Administrative post and then to the locality and the village-level.
Province-level: Will see the report data starting from the district and can drill down to the administrative post, then to the locality and the village-level.
District: Will see the report data starting from the administrative post and then to locality and finally the village-level.
The report for the inventory section have the following boundary KPI values as:
Boundary name: This will indicate the boundary data to the user as per their role assigned.
Nets to receive as per micro-plan: This shows the total number of bed nets, including all the warehouses in the boundary, that should have been received as per the bed nets micro-plan set, for the selected date or date range.
Nets received: This shows the total number of actual bed nets that the warehouses in the boundary have received for the selected date or date range.
Nets distributed: This is the count of the bed nets that has been sent out/ distributed to the households, for the boundary for the selected date range.
Nets returned: This is the total count of bed nets that have been returned via all the warehouses within the boundary for the selected date or date range.
Nets in stock: This is the total number of bed nets that are available in the boundary with all the warehouses as of today.
Days to last: This is the total number of days the bed net stock across all the warehouses that can last as of today for the boundary.
Hover on the title to view the definition.
Drill-down the charts.
Close the filter to go back to the previous view.
Download the card as Excel.
Sort columns.
Search boundary.
-
User type
Role description
Navigation
Description
Country head
The country-level user is the super admin who can view the performance and manage all the campaigns running at all the levels.
Login < select a campaign dashboard < select a province < view dashboard < Overview < navigate to supervision page
After viewing the list of provinces where the selected campaign is running in the national dashboard, the country head clicks on “view dashboard” to view the province-level dashboard for the campaign.
Province head
The province-level admin user can view the performance of the campaign ongoing for his/her province.
There can be multiple provinces allotted to the province head admin users, under the country head.
Login < select a campaign from dashboard card < overview page < navigate to supervision page
The province-level head will only be able to view the data of provinces that he/she has been assigned to.
District officer
The district-level user can view the performance of the campaign ongoing for his/her assigned district only.
Login < select a campaign from dashboard card < overview page < navigate to supervision page
The district officer can only view the data of the districts in the province that he/she has been assigned to.
Indicator/ Visualisation
Drill-down
Description
Actions user can take
Alternative
National supervisors checklists completion rate
-
National-level users:
The user will be able to view the bar chart that shows the percentage completion of the different checklists by national-level supervisors as per the date or date range selected for the selected province.
Provincial-level users:
The user will be able to view the bar chart that shows the percentage completion of the different checklists by national-level supervisors as per the date or date range selected for the assigned province.
District-level users:
The user will be able to view the bar chart that shows the percentage completion of the different checklists by nationa- level supervisors as per the date or date range selected for the assigned distict.
Hover on the title to view the definition.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
The user can hover over the bar of the bar graph, and view the percentage completion rate for the checklist bar that is selected.
Provincial supervisors checklists completion rate
-
National-level users:
Here the user will be able to view the bar chart that shows the percentage completion of the different checklists by provincial-level supervisors as per the date or date range selected for the selected province.
Provincial-level users:
The user will be able to view the bar chart that shows the percentage completion of the different checklists by provincial-level supervisors as per the date or date range selected for the assigned province.
District-level users:
Here the user will be able to view the bar chart that shows the percentage completion of the different checklists by provincial-level supervisors as per the date or date range selected for the assigned distict.
Hover on the title to view the definition.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
The user can hover over the bar of the bar graph, and view the percentage completion rate for the checklist bar that is selected.
District supervisors checklists completion rate
-
National-level users:
The user will be able to view the bar chart that shows the percentage completion of the different checklists by district-level supervisors as per the date or date range selected for the selected province.
Provincial-level users:
Here the user will be able to view the bar chart that shows the percentage completion of the different checklists by district-level supervisors as per the date or date range selected for the assigned province.
District-level users:
The user will be able to view the bar chart that shows the percentage completion of the different checklists by district-level supervisors as per the date or date range selected for the assigned distict.
Hover on the title to view the definition.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
The user can hover over the bar of the bar graph, and view the percentage completion rate for the checklist bar that is selected.
Data sync
There will be no drill-down for this chart and the users will see the data for the boundary they have been assigned to or selected.
Here the user will be able to view the bar chart that shows the percentage of total workers among all the users created within each boundary who have synced their device at least once, for the selected date range.
Hover on the title to view the definition.
Download the card as PDF/JPG.
Share the card in email/Whatsapp as PDF/JPG.
