Master Training of Trainers (ToT) Plan

Overview

This training plan provides a systematic and consistent approach to train the master trainees on the usage of the Salama app (DIGIT HCM application) and its various modules and functionalities for the seasonal malaria chemoprevention (SMC) campaign at Nampula. The master training of trainers (ToT) will be conducted at Maputo for three days.

Participants

• SMC Technical Working Group (Inclusive of NMCP, DIS, DTIC and MC). Number of participants - 12.

• eGov trainers.

Training Curriculum

The training will cover the following topics:

• Introduction to the mobile device and its basic usage

• Salama app and its various functionalities

- Registration & Distribution

- Inventory Management

- Supervision checklists

- Complaints module

• Troubleshooting guidelines

• Program SOPs (User management and help desk)

• Assessment

• Feedback

Training Assets

eGov Foundation will create the training material in English and Portuguese, and the Malaria Consortium will review it. The training materials will include Powerpoint presentations covering all the modules and functionalities as listed in the curriculum. The reference material will be provided in a soft format to conserve paper and stay environmentally sustainable. The app training will be conducted on the personal phones of the master trainers.

Training Plans

Activity	Owner	Timeline
Creation of the training material as per the curriculum.	eGov	20 October - 13 November
Validation of the training material as per the curriculum.	MC	12 November - 16 November
Translation of the training material.	eGov	20 October - 13 November
Setting up the infrastructure for master trainer training.	eGov	1 November
Sharing of master data with eGov.	MC	23 October
Logistics arrangement for the training.	NMCP	1 November
Creation of the training APK.	eGov	14 November
Conducting master training.	eGov	28 November - 30 November

Training Prerequisites

1. Training venue/hall with internet connectivity with a capacity of hosting 20 persons.

2. Projector

3. Mic (4)

4. Refreshments and other basic amenities for trainers and trainees.

5. Extension cords (5)

6. Pre-filled registration sheet

7. Agenda printout

8. Training materials soft copy.

9. Training setup/infrastructure readiness on cloud.

10. Training instance setup in the cloud with master data from previous campaigns.

11. Creation of login for different personas in the system for the training.

12. Laptops for the participants (participants to bring their own).

13. Internet

Cost Heads

1. eGov’s staff travels, accommodation and transport will be managed by eGov.

2. All other costs will have to be discussed and agreed upon.

Day-Wise Schedule

Day 1
Duration	Activity	Sub-Activity
8.00-8.30 AM	Arrival and Registrations	Registrations of participants. Crosscheck with the listed names. Confirm the mobile number for WhatsApp group formation.
8.30-8.45 AM	Opening Address	Introduction by NMCP
8.45-9.30 AM	Introductions	Introductions Expectations Training norms Goals and objectives of the training. Agenda for the day. Pre-test
9.30-10.15 AM	Topic 1	Campaign overview
10.30-11.00 AM	Break
11.00-1.00 PM	Topic 1	Overview of HCM and its different users. Registration & Distribution. Exercises & Role Play.
1.00-2.00 PM	Lunch Break
2.00-2.30 PM	Topic 2	Campaign overview. How to use a smartphone. Training credentials to be shared, SOP related to mobile device.
2.30-3.30 PM	Topic 3	Overview of HCM and its different users. Registration & Distribution. Exercises & Role Play.
3.30-3.45 PM	Break
3.45-4.45 PM	Topic 4	Overview of HCM and its different users Registration & Distribution Exercises & Role Play
4.45-5.00 PM	Feedback	Review of the training day. Q&A session.
5.00 PM	End of Day 1
Day 2
Duration	Activity	Sub-Activity
8.00-8.30 AM	Arrival	Participants attendance. Recap of Day 1.
8.30-10.00 AM	Topic 5	Inventory Management. Exercises & Role Play.
10.00-10.15 AM	Break
10.15-11.30 AM	Topic 6	Supervision & Checklists. Exercises & Role Play.
11.30-12.30PM	Topic 7	Complaints module. How to raise complaints through the app. How to view complaints and resolve them. Typical complaints raised during the campaign and resolution. Exercise
12.30-1.00PM	Quiz Time	Supervision flow, checklist and complain quiz.
1.00-2.00 PM	Lunch Break
2.00-3.00 PM	Mock Training	Exercise on mock training on Registration and Delivering.
3.00-4.00 PM	Mock Training	Exercise on mock training on Inventory Management.
4.00-4.15 PM	Break
4.15-5.00 PM	Feedback	Review of the training day. Q&A session.
5.00 PM	End of Day 2
Day 3
Duration	Activity	Sub-Activity
8.00-8.30 AM	Arrival	Participants attendance.
8.30-09.00 AM	Topic 8	Troubleshooting
9:00-10.00 AM	Topic 9	User management module. Exercise
10.00-10.15 AM	Break
10.15-11.15 AM	Mock Training	Exercise on mock training on complains.
11.15-1.00 PM	Mock training	Exercise on mock training on Supervision & Checklist.
1.00-2.00 PM	Lunch Break
2.00-3.00 PM	Topic 10	Master Data Management SOP.
3.00-4.30 PM	Refresher	Refresher of Training Days 1 and 2 Answering questions (if any).
4.30-4.45 PM		Training feedback.
4.45-5.00 PM		Vote of Thanks. Distribution of certificates.