Health
PlatformDomainAcademyDesign SystemFeedback
v1.2
v1.2
  • Introducing DIGIT Health Platform
    • Roadmap
  • Platform
    • Release Notes
      • Master Data Management Service (MDMS) & Configuration Updates
      • Test Cases
      • Data Migration
      • Service Build Updates
      • Gate 2 Release Checklist
    • Platform Capabilities
      • Technical Skillset & Pre-requisites
    • Architecture
      • Master Data Management Service (MDMS)
      • High Level Design
        • Health Campaign System High Level Design
        • Design Decision Log
      • Low Level Design
        • Registries
          • Individual
          • Household
          • Product
          • Facility
          • Referral
        • Services
          • Project
          • Stock
    • Source Code
    • Installation
      • Setup Requirements
      • Supported Clouds
    • Platform Services
      • Individual Registry
      • Household Registry
      • Product Registry
      • Facility Registry
      • Stock & Inventory
      • Project Services
      • Referral Registry
      • Complaints
        • QA Sign-Off
          • Test Cases
      • User Management
        • QA Sign-Off
    • Configuration
      • Localisation Keys
      • Developer Guide
  • Products
    • Health Campaign Management
      • Frontline Worker's App
        • Features
        • User Personas
        • User Interface Design
          • User Management
          • Complaints Management
          • Supervision Flow
          • Beneficiary Registration
          • Service Delivery
          • Inventory Management
          • User Login
        • HCM App User Manual
          • Language Selection
          • Login
          • Forgot Password
          • Project Selection
          • Beneficiary Registration
          • Delivery Intervention
          • Stock Management
          • Checklist
          • Multi-Round Campaigns
          • Tracking Side-Effects for Beneficiaries
          • Tracking Beneficiary Referrals
          • Voucher-Based Registration and Distribution
          • Proximity-Based Search
          • Downloading Beneficiary Data for Longitudinal Tracking
          • Test Cases
        • Functional Specifications
        • Field App Architecture
        • Installation
          • App Setup
        • Configuration
          • HCM Master Promotion Guide
            • Configuring Tenants
              • MDMS Configuration
        • Release Notes
          • Success Metrics
          • Product Sign-off
          • Architect Sign-off
            • Health UAT API Execution Report
            • Performance Report
          • QA Sign-off
          • SMC UX Audit
        • Products Requirement Documents (PRDs)
          • User Management
          • Complaints Management
          • Supervision Flow
          • Role Action Mapping
          • Beneficiary Registration
          • Referral Management
          • Service Delivery
          • Inventory Management: Last Mile Delivery
          • Proximity-Based Search
          • 2D Voucher Scanning
          • Adverse Events Workflow
          • Multi-Round Service Delivery
          • Inventory Management
          • Referral Management
          • User Login
      • Campaign Management Dashboard
        • Features
        • User Stories
        • User Interface Design
        • Dashboard User Manual
        • Test Cases
        • Installation
        • Configuration
          • Dashboard UI Enhancements
          • HCM Dashboard Master Promotion Guide
        • Release Notes
          • UX Audit
          • PM Audit
          • Product Sign-Off
          • Architect Sign-Off
          • QA Sign-Off
        • Product Requirement Document (PRD)
  • Programme
    • Specifications
    • Deployment
    • LLIN Implementation
      • Standard Operating Procedures (SOPs) and Plans
        • SOP for Help desk Support
        • User Management SOP
          • Master Data Collection Template
            • Boundary Hierarchy
            • Boundary Data Specs
            • System User Setup
            • Facility
            • Product
        • Master Data Management SOP
        • Training Plan
        • Field Test Plan
        • Programme Roll-Out Plan
        • Change Management Strategy
        • UAT Plan
          • UAT 1
            • UAT 1 Test Scenarios
            • UAT Test Cases
              • Registration & Distribution
              • Inventory Flow
              • Supervision
            • User Acceptance Test Report
              • Plan Dates
          • UAT 2
            • UAT 2 SOP
            • UAT 2 Test Scenarios
            • UAT Observations
              • Registration and Distribution
              • Inventory Flow
              • Supervision
              • General Feedback
            • UAT Feedback Form: SUS
            • UAT Feedform Form: Process
      • Monitoring and Evaluation (M&E) Tools
      • Master data template
      • Implementation Checklist
      • DIGIT Pre-Training Tutorials
    • SMC Implementation
      • Localisation Plan
      • SMC Programme and Implementation Plan (Checklist)
      • Helpdesk and Support Process
      • Master Training of Trainers (ToT) Plan
      • UAT Plan
        • Change Management Strategy
      • Master Data Template
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  1. Products
  2. Health Campaign Management
  3. Frontline Worker's App
  4. Products Requirement Documents (PRDs)

Role Action Mapping

Roles
Description
Action
Comments

System administrator

  1. Define campaign type (project type).

  2. Create campaign(s) (projects).

  3. Create products.

  4. Create product variants.

  5. Assign product variants as campaign resources.

  6. Create roles and map to actions.

  7. Create users: Map to role and boundary (boundary mapping to be confirmed).

  8. Define boundaries.

  9. Map users to campaigns.

  10. Define MDMS configurations (including project type).

  11. Create localisation.

Registrar

Frontline worker (FLW) who is responsible for registering households. The registrar also shares awareness messages (SBCC).

  1. Create new household.

  2. Create new individual.

  3. Map individuals to households.

  4. Assign household/individual as a beneficiary of a campaign.

  5. Read, update and delete for all actions mentioned above.

  6. View offline reports.

Distributor

Frontline worker (FLW) who is responsible for registering households and updating service delivery details against registered households. The registrar also shares awareness messages (SBCC).

  1. Create new household.

  2. Create new individual.

  3. Map individuals to households.

  4. Assign household/individual as a beneficiary of a campaign.

  5. Update service delivery against the beneficiary (household/ individual).

  6. Read, update and delete for all actions mentioned above.

  7. View offline reports.

Field supervisor

Responsible to monitoring the field teams. This user is also responsible for training the FLW teams, monitoring the field team's progress during campaign execution, managing stocks at the community warehouse, and performing random inspections during campaign execution.

National supervisor

Supervisors are responsible for overseeing the campaign operations, conduct random and scheduled inspections, fill supervision checklists, support field supervisors to tackle operational issues under their jurisdictions, and train users on campaign SOP and digital tools.

Provincial supervisor

Supervisors are responsible for overseeing the campaign operations, conduct random and scheduled inspections, fill supervision checklists, support field supervisors to tackle operational issues under their jurisdictions, and train users on campaign SOP and digital tools.

District supervisor

Supervisors are responsible for overseeing the campaign operations, conduct random and scheduled inspections, fill supervision checklists, support field supervisors to tackle operational issues under their jurisdictions, and train users on campaign SOP and digital tools.

Warehouse manager

  1. Record stock transactions: Create receipt, issues, returns.

  2. View stock reconciliation (system calculated).

  3. Submit reconciliation form.

  4. View offline reports for inventory reconciliation.

Program manager

These users consume the data collected and shared by the FLW, and take decisions based on the data present. These users must have access to the dashboard with the default view of the data belonging to their jurisdiction and a level below. For example, a provincial manager must be able to view the aggregated data from the entire province as well as the data for individual districts by logging into the system.

Employee

Already present in HRMS.

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Last updated 1 year ago

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