Raise Complaints

An illustrative guide to using the Complaints feature

Navigate to Complaints > My Complaints. The user can:

• File a complaint

• View previously logged complaints

• Click on the File Complaint button.

• Select the applicable Complaint Type.

• Select the Administrative Area.

• Select the option Myself or Another User in case you are registering a complaint on behalf of someone else. Enter the Complainant's Contact Number.

• Enter the Supervisor's Name, Contact Number and Complaint Description.

• Click on the Submit button to file the complaint.

• Enter the Location Details.

The complaint is submitted. Note down the Complaint No. for future reference.