User Management
An illustrative guide to using the User Management Module
Last updated
An illustrative guide to using the User Management Module
Last updated
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The ability for supervisors/managers to create and manage users and team assignments for their respective boundaries through the user interface.
| User Roles | Scope of Action | Role Description |
|---|---|---|
A landing page must be available to the user to access all available modules.
A user must be able to search for an existing employee using search parameters (name, mobile number, username).
Users must be able to create new users by providing the following details. Refer to the section on specifications.
Allow users to reset the password. Allow users to edit existing information or add information to an existing employee. Refer to the section on specifications for validations and conditions.
Refer to the section on specifications for validations and conditions.
System administrator
a. Create, search, update, and deactivate user accounts.
- Create, search, update, and deactivate other system administrator accounts.
b. Create, assign, update, and delete role assignments.
c. Create, assign, update, and delete campaign assignments.
A system administrator is a super user, who has complete access to all the features that the product includes.
Supervisors
a. Create, search, update, and deactivate user accounts (except system admin).
b. Assign/update/delete role assignments.
c. Assign/update/delete campaign assignments.
Supervisors are responsible to monitor and guide the teams during the campaign and ensure that the targets are met effectively.
Helpdesk user
a. Create, search, update, and deactivate user accounts (except system admin).
b. Assign/update/delete role assignments.
c. Assign/update/delete campaign assignments.
Helpdesk users are the support team established to provide assistance throughout the campaign.
