Health
PlatformDomainAcademyDesign SystemFeedback
v1.3
v1.3
  • 👋Introducing DIGIT Health
    • Release Notes
      • v1.3 Release Notes
      • v1.3 Tech Release Summary
        • Master Data Management Service (MDMS) & Configuration Updates
        • Test Cases
        • Service Build Updates
      • v1.2 Release Notes
      • v1.0 Release Notes
  • 💙HEALTH CAMPAIGN MANAGEMENT
    • Understanding DIGIT Health Campaign Management (HCM)
    • Value Proposition
  • 🎯HCM PRODUCT SUITE
    • Functional Specifications
      • Campaign Type Setup
      • Campaign Setup
      • Inventory
      • Boundary Hierarchy
      • Beneficiary
      • Boundary Data Specs
      • Draft System User Setup
      • Role Action Mapping
    • Building Blocks & Services
    • Health Products
      • DIGIT HCM App
        • User Manual
          • Single Round Campaigns
            • Registration & Delivery
          • Multi-Round Campaigns
            • Registration & Delivery
            • Download Beneficiary Data
          • Common Functions
            • User Management
            • 2D Voucher Scanning
            • Proximity-Based Search
            • Voucher-Based Registration and Distribution
            • Tracking Beneficiary Referrals
            • Tracking Side-Effects for Beneficiaries
            • Tracking Adverse Events
            • Health Facility Referral
            • Raising Complaints
            • Resolving Complaints
            • Inventory Management
              • User Manual
                • Stock Management
                • Stock Reconciliation
                • View Reports
                • Bale Scanning
            • Attendance Management
          • Support Functions
            • Language Selection
            • Login
            • Forgot Password
            • Project Selection
            • Hamburger Menu
            • Help
            • Sync
            • Checklist
      • Campaign Management Dashboard
        • User Manual
      • Microplanning
      • HCM Console
  • 🚀REFERENCE IMPLEMENTATIONs
    • Mozambique
      • LLIN Overview
      • Customisation
      • Rollout
  • 🧰TECHNOLOGY
    • Architecture
      • High Level Design
        • Health Campaign System High Level Design
        • Design Decision Log
      • Low Level Design
        • Registries
          • Individual
          • Household
          • Product
          • Facility
          • Attendance
        • Services
          • Project
          • Stock
          • Referral
      • Field App Architecture
    • Standards
    • Security
    • Interoperability
  • 🪝SETUP
    • Planning an HCM Implementation
    • Establish Project & Team
    • Gathering Requirements
    • Installation
      • Install Using GitHub Actions in AWS
      • Setup Seed Data
      • Setup App
      • Setup Kibana Dashboard
        • Create or Edit Existing Dashboards
        • Summary of Data Views and Dashboards
    • Configuration
      • Service Configuration
        • Individual Registry
        • Household Registry
        • Product Registry
        • Facility Registry
        • Stock & Inventory
        • Project Services
        • Referral Management
        • Attendance
        • Complaints
          • QA Sign-Off
            • Test Cases
        • User Management
          • QA Sign-Off
      • UI Configuration
        • Stock Management
        • Language Selection
        • Login
        • Forgot Password
        • Project Selection
        • Attendance Management
          • Attendance Package Extraction and Interaction with HCM Application
      • Dashboard Configuration
        • Dashboard UI Enhancements
        • HCM Dashboard Master Promotion Guide
    • Quality Assurance Testing
  • 🔵GENERAL
    • Source Code
    • Committee
      • Digital Product Advisory Committee Charter
      • Idea Management Process
    • Product Roadmap
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On this page
  • Implementation Phases
  • Programme Setup & Kick-off
  • Solutions & Implementation
  • Rollout & Support
  • Post Campaign Support & Closure

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  1. SETUP

Planning an HCM Implementation

PreviousInteroperabilityNextEstablish Project & Team

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Implementation Phases

The document gives an overview of how an HCM implementation is carried out, the activities in each phase, and the output generated in each phase. There are 4 phases of an HCM implementation:

Programme Setup & Kick-off

This phase involves the creation of a programme plan, post-discussion, and finalisation of the scope of digitisation. The output includes the following:

  • Creation of an Excel documentation of solution requirements as well as JIRA stories.

  • Creation of documentation on the dashboard and custom reports requirements.

  • Finalisation and sharing of the master data template.

  • Detailing a high-level and detailed programme plan with key milestones.

Solutions & Implementation

This phase involves ensuring solution readiness and acceptance by users. The output includes the following:

  • Customised solution as per requirement.

  • Customised solution demo and feedback received, if any.

  • Plans for user acceptance testing (UAT), including identification of participants, duration, and agenda.

  • Creating UAT deck, feedback collection forms, and test cases.

  • Getting feedback with change requests on the order of priority.

  • Sign off on the solution after testing.

Rollout & Support

This phase involves the setting up of the environment, device, and training of trainers as well as end-users. This phase also involves the go-live of the solution. The output includes the following:

  • Creation of training materials along with SOPs.

  • Readiness of the training environment.

  • Conducting master training of trainers, cascade training, as well as training of the helpdesk.

  • Readiness of the production environment.

  • Loading filled-out microplan into the platform.

  • Setting up campaign devices with appropriate settings.

  • L1, L2, and L3 support as needed for the campaign.

  • Creation of custom reports during the campaign and analysis of data for insights.

Post Campaign Support & Closure

  • Publishing a case study or whitepaper.

  • Signing off the document among players for the campaign.

🪝
Programme Setup & Kick-off
Solutions & Implementation
Rollout & Support
Post Campaign Support & Closure