Master Training of Trainers (ToT) Plan

Overview

This training plan provides a systematic and consistent approach to train the master trainees on the usage of the Salama app (DIGIT HCM application) and its various modules and functionalities for the seasonal malaria chemoprevention (SMC) campaign at Nampula. The master training of trainers (ToT) will be conducted at Maputo for three days.

Participants

  • SMC Technical Working Group (Inclusive of NMCP, DIS, DTIC and MC). Number of participants - 12.

  • eGov trainers.

Training Curriculum

The training will cover the following topics:

  • Introduction to the mobile device and its basic usage

  • Salama app and its various functionalities

- Registration & Distribution

- Inventory Management

- Supervision checklists

- Complaints module

  • Troubleshooting guidelines

  • Program SOPs (User management and help desk)

  • Assessment

  • Feedback

Training Assets

eGov Foundation will create the training material in English and Portuguese, and the Malaria Consortium will review it. The training materials will include Powerpoint presentations covering all the modules and functionalities as listed in the curriculum. The reference material will be provided in a soft format to conserve paper and stay environmentally sustainable. The app training will be conducted on the personal phones of the master trainers.

Training Plans

Activity

Owner

Timeline

Creation of the training material as per the curriculum.

eGov

20 October - 13 November

Validation of the training material as per the curriculum.

MC

12 November - 16 November

Translation of the training material.

eGov

20 October - 13 November

Setting up the infrastructure for master trainer training.

eGov

1 November

Sharing of master data with eGov.

MC

23 October

Logistics arrangement for the training.

NMCP

1 November

Creation of the training APK.

eGov

14 November

Conducting master training.

eGov

28 November - 30 November

Training Prerequisites

  1. Training venue/hall with internet connectivity with a capacity of hosting 20 persons.

  2. Projector

  3. Mic (4)

  4. Refreshments and other basic amenities for trainers and trainees.

  5. Extension cords (5)

  6. Pre-filled registration sheet

  7. Agenda printout

  8. Training materials soft copy.

  9. Training setup/infrastructure readiness on cloud.

  10. Training instance setup in the cloud with master data from previous campaigns.

  11. Creation of login for different personas in the system for the training.

  12. Laptops for the participants (participants to bring their own).

  13. Internet

Cost Heads

  1. eGov’s staff travels, accommodation and transport will be managed by eGov.

  2. All other costs will have to be discussed and agreed upon.

Day-Wise Schedule

Day 1

Duration

Activity

Sub-Activity

8.00-8.30 AM

Arrival and Registrations

  • Registrations of participants.

  • Crosscheck with the listed names.

  • Confirm the mobile number for WhatsApp group formation.

8.30-8.45 AM

Opening Address

Introduction by NMCP

8.45-9.30 AM

Introductions

  • Introductions

  • Expectations

  • Training norms

  • Goals and objectives of the training.

  • Agenda for the day.

Pre-test

9.30-10.15 AM

Topic 1

Campaign overview

10.30-11.00 AM

Break

11.00-1.00 PM

Topic 1

  • Overview of HCM and its different users.

  • Registration & Distribution.

  • Exercises & Role Play.

1.00-2.00 PM

Lunch Break

2.00-2.30 PM

Topic 2

  • Campaign overview.

  • How to use a smartphone.

  • Training credentials to be shared, SOP related to mobile device.

2.30-3.30 PM

Topic 3

  • Overview of HCM and its different users.

  • Registration & Distribution.

  • Exercises & Role Play.

3.30-3.45 PM

Break

3.45-4.45 PM

Topic 4

Overview of HCM and its different users

Registration & Distribution

Exercises & Role Play

4.45-5.00 PM

Feedback

  • Review of the training day.

  • Q&A session.

5.00 PM

End of Day 1

Day 2

Duration

Activity

Sub-Activity

8.00-8.30 AM

Arrival

  • Participants attendance.

  • Recap of Day 1.

8.30-10.00 AM

Topic 5

  • Inventory Management.

  • Exercises & Role Play.

10.00-10.15 AM

Break

10.15-11.30 AM

Topic 6

  • Supervision & Checklists.

  • Exercises & Role Play.

11.30-12.30PM

Topic 7

  • Complaints module.

  • How to raise complaints through the app.

  • How to view complaints and resolve them.

  • Typical complaints raised during the campaign and resolution.

  • Exercise

12.30-1.00PM

Quiz Time

  • Supervision flow, checklist and complain quiz.

1.00-2.00 PM

Lunch Break

2.00-3.00 PM

Mock Training

  • Exercise on mock training on Registration and Delivering.

3.00-4.00 PM

Mock Training

  • Exercise on mock training on Inventory Management.

4.00-4.15 PM

Break

4.15-5.00 PM

Feedback

  • Review of the training day.

  • Q&A session.

5.00 PM

End of Day 2

Day 3

Duration

Activity

Sub-Activity

8.00-8.30 AM

Arrival

  • Participants attendance.

8.30-09.00 AM

Topic 8

Troubleshooting

9:00-10.00 AM

Topic 9

  • User management module.

  • Exercise

10.00-10.15 AM

Break

10.15-11.15 AM

Mock Training

  • Exercise on mock training on complains.

11.15-1.00 PM

Mock training

  • Exercise on mock training on Supervision & Checklist.

1.00-2.00 PM

Lunch Break

2.00-3.00 PM

Topic 10

  • Master Data Management SOP.

3.00-4.30 PM

Refresher

  • Refresher of Training Days 1 and 2

  • Answering questions (if any).

4.30-4.45 PM

  • Training feedback.

4.45-5.00 PM

  • Vote of Thanks.

  • Distribution of certificates.

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