Rollout

Overview

The National Malaria Programme in Mozambique used the DIGIT HCM app, which they called Salama, to manage the bednets distribution campaign, covering a population of 3,117,551 in Tete province, and 1,586,866 in Gaza province.

Tete province: Located at the center of the country with an area of 98,417 square km, the campaign covered 14 districts out of 15, between August 28, 2023, to September 2, 2023, leaving out the capital, Tete City.

Gaza province: Located in the south of the country, it was the last province to conduct the campaign, with an area of area of 75,709 square km, the campaign covered 13 districts out of 14, leaving out the capital of the province, Xai-Xai city. The campaign was implemented as one block from November 21 to 26, 2023.

Key Features Introduced During Each Campaign

Block 1 of the Tete campaign was conducted using Salama, which was developed in collaboration with Nucleo Duro, and validated in two user acceptance testing (UAT) sessions. After this, there were improvements implemented in the product based on the challenges faced and also the feedback received from the NMCP during and after each campaign implementation. In the table below is the list of features and improvements released in each version.

Capacity-Building Activities Undertaken

During the implementation of Salama, several capacity-building activities, to provide NMCP with the competencies to manage and implement the activities without the support of the eGov team, were undertaken.

Before the Tete campaign, a Master Training, with the topics indicated in the table below, was conducted:

Individual trainings were provided DIS, DTIC, and M&E experts on the Complaints module, HRMS, and dashboard after the Master ToT.

After the Master Training, people who received the training went on to do the cascade training for people from the central level, who trained people at the province level, who trained people at the district level, and they finally trained the frontline workers.

Along with this a Technical Training was conducted to the NMCP focal points on the following topics:

During the Tete Campaign, several on-the-job refresher training to the NMCP focal points were provided as indicated in the table below:

Before the Gaza campaign, eGov conducted training and shared several guides to enable the team to improve the operation and use of the application. The topics are indicated in the table below:

Moving from block 1 to 2 and from 2 to 3 in the Tete campaign and then to Gaza campaign, we noticed that NMCP focal points have gained more knowledge and experience with DIGIT HCM (Salama). They were able to solve most of the problems in the field and have conducted the training sessions effectively, requiring less support from our team.

Given below is a summary of different activities that were performed by eGov in-person during Tete and Gaza campaigns

Impact

Real-time data from the HCM dashboard was used daily to make decisions, and course correct. The HCM helpdesk was used to track and resolve technical issues during the campaign.

Tete province - The details around the total household, population, and bednet coverage for Tete can be found in the table below:

For Tete, the campaign was divided into 3 blocks:

• Block 1 - Covered 7 districts between August 29 to September 2, 2023.

• Block 2 - Covered 5 districts between September 22 to 26, 2023.

• Block 3 - Covered 2 districts between September 30 to October 4, 2023.

Gaza province - The details around the total household, population, and bednet coverage for Gaza can be found in the table below: